Key Features
Shipping & Delivery
Mandana offers premium, tracked shipping across Pakistan to ensure your handcrafted footwear reaches you in pristine condition.
Fast Nationwide Delivery: 3–4 Business Days (Lahore, Karachi, Islamabad, & beyond).
Shipping Cost: 100% FREE on all orders.
Payment Method: Cash on Delivery (COD) available nationwide.
Safe Transit: Every pair is double-boxed to protect the premium leather during shipping.
7-Day Hassle-Free Exchange Policy
At Mandana , we ensure your handcrafted pair fits perfectly. If you are not satisfied with the size or style, we offer a seamless exchange process.
Exchange Window: Request an exchange within 7 days of delivery.
Condition: Shoes must be unworn, in their original condition, and in the original double-box packaging.
Process: To initiate an exchange, simply WhatsApp us at [+92 349 1947324] with your Order ID and the new size/style required.
Logistics: We will arrange a pickup from your doorstep or provide instructions for a return shipment.
Processing Time: Once the original pair is received and inspected, your new pair will be delivered within 3–4 business days.
Refunds: As our products are handcrafted to order, we offer Exchanges or Store Credit only. No cash refunds.